Shipping and Delivery

All beauty products including kinky curly tresses are thoroughly inspected before shipping. Please allow 3-5 business days for shipping. Orders placed after 12pm EST. will be processed on the next business day.

No refunds nor exchanges ARE ISSUED  because of the hygiene laws and for sanitary purposes. we do not accept exchanges on haircare products and  tresses that have been SHIPPED, DELIVERED, used, worn, or altered. 

When will I receive my package? Shipping takes 3-5 business days.

What if my package is not delivered? We will be notified once your package is delivered, please have the correct mailing address.

Do your styling tools have A warranty?  All of our styling tools have A warranty and are checked daily before shipping. the warranty will be included with purchase.

Are your haircare products natural and safe for children? Our  haircare products are safe and all natural. Perfect for sensitive scalps and allergen free.

Can I color, wash and straighten my kinky curly tresses? Yes! Our extensions are made of virgin hair and should be treated delicately. We recommend using the steam stretcher for a natural blow out. 

SAPHIA HATU

Chicago, IL, USA

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SAPHIA HATU